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The Problem

An agency was successful in signing multiple corporates and assisting them with travel bookings ranging from flight tickets for annual leaves to leisure travel packages including both flights and hotels. Keeping track of the corporate credit limits and bookings manually became an issue as the agency grew its business .  

The Solution

We provided the agency with an application to address its issues. When a corporate is signed, their details are added to the application. The application then provides a unique alphanumeric ID to the corporate. Once the flight/hotel is booked, the agency staff must select the corporate account by its ID and add the booking details. The details are stored in an excel sheet with all the crucial booking details such as date of confirmation, PNR, destination, flight confirmation, passenger name, staff name, fare, and payment status(Pending/Cleared). Each corporate has a credit limit as per the contract between the agency and the corporate.  At the end of the credit period or upon exhaustion of the credit limit, the corporates are sent a notification in the form of an email as a reminder to clear the balance amount along with an attached Statement of Account (Excel Sheet).

Results

The application helped the agency monitor/regulate corporate credit limits and maintain booking records and handle the same, efficiently. It reduced the hassle the staff had to go through thus freeing up time to follow up on potential business leads.

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